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Locating Pixelmator’s crash log

Last Updated: Oct 15, 2013 06:14PM BST

Learn to find Pixelmator's crash log in Console.

Step 1

Open the Console. Go to Finder > Applications > Utilities, and double-click the Console app.




Note: By default the Finder window's View is set to “Icon view.” To switch to the same view as in the screenshot above, click the “List view” button.


Step 2

In the Console window, under the DIAGNOSTICS AND USAGE INFORMATION click the disclosure triangle to reveal the User Diagnostic Reports. Select the report that is titled Pixelmator_date-time_Mac’s name.crash and then copy the log from the right pane.



Tip: To copy the crash log, click inside the log pane and select the text by choosing Edit > Select All. Then choose Edit > Copy.


Step 3

Paste the log into the message window (Edit > Paste) and email it to us at
support@pixelmator.com
.


 

 

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